AMA Policy

Excessive Telephone Wait Times for Physician Appeals of Managed Care Decisions on Patient Care D-285.977

10/15/2019

State Medical Necessity Appeals-Deadlines

Our AMA advocates that managed care organizations be required to staff physician contact phone numbers concerning appeals for denied care sufficiently to maintain no more than a five minute average wait time.

Policy Timeline

Res. 223, A-04 Modified: CMS Rep. 1, A-14